Key Facts and Figures

    Who are BuySpares?

    We are the UK's largest retailer of appliance spare parts and accessories. Here is everything you need to know about BuySpares in a nutshell:

    • BuySpares is part of Connect Distribution Services Limited
    • We have more than 40 years experience within the appliance spares industry
    • We stock more than 1.5 million competitively priced spares and accessories from more than 500 leading manufacturers
    • Our product range spans everything from kitchen appliance spares to electrical accessories and household essentials
    • We have strong and long-standing relationships with all the leading appliance manufacturers
    • We employ more than 500 people across our head office complex, call centre and national distribution centre (NDC)
    • Our NDC features a 240,000 sq. ft automated track system and enough housing to ensure 120,000 of our top selling lines are continuously in stock
    • Every month our warehouse processes in excess of 180,000 product lines
    • We have a dedicated customer support team based in our 200 seat contact centre
    • Our website features an easy-to-use online part finder and speedy delivery.
    • We have more than 50 appliance how to videos available on YouTube and in our Advice Centre
    • Our customers can buy online, over the phone or communicate with us through social networks including Twitter and Facebook
    • Through our sister company, Repaircare, we can offer a complete appliance repair service under guarantee across the UK including fault diagnosis, part supply and repairs.
    • We have expanded into Europe and can now deliver to destinations including France, Spain, Slovenia and many more.